No technology is perfect, and Helium believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.

Disclosure Policy

• Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.

• Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.

• Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Exclusions

While researching, we'd like to ask you to refrain from:

• Denial of service

• Spamming

• Social engineering (including phishing) of Helium staff or contractors

• Any physical attempts against Helium property or data centers

Helium reserves the right to make changes to bounties, and this policy, at any time.

Thank you for helping keep Helium and our users safe!