Le Groupe La Poste Vulnerability Disclosure Policy

The safety and security of our customers’ data, and the reliability of our products and services, are of utmost importance to Le Groupe La Poste. Therefore, we aim to design and make products and services with the highest levels of security and reliability. Despite our best efforts, due to the highly complex and sophisticated nature of our products and services, vulnerabilities and errors may still be present in our products and services.

This policy describes Le Groupe La Poste’s (La Poste S.A. and its subsidiaries) approach to requesting and receiving reports related to potential vulnerabilities and errors in its products and services from those that interact with such products and services.

Customers, users, researchers, partners and any other person that interacts with Le Groupe La Poste’s products and services are encouraged to report identified vulnerabilities and errors with such products and services.

The preferred method for contacting Le Groupe La Poste regarding such vulnerabilities and errors is by using the form present on this page.

Le Groupe La Poste highly appreciates the efforts made by the reporting party in identifying the vulnerability or error. Reporting of such vulnerabilities and errors will contribute to improving the security and reliability of our product and services.

Please note that supplying your contact information with your report is entirely voluntary and at your discretion. Le Groupe La Poste will make use of all reports that are submitted; both those submitted anonymously and those with contact information. If you do submit your contact information, Le Groupe La Poste will only use such information to get in touch with you regarding clarifying the details of your report, if that is necessary. Otherwise, please visit Le Groupe La Poste’s general privacy policy to see how we respect the privacy of your personal data: <https://www.laposte.fr/donnees-personnelles-et-cookies>

By making a report to Le Groupe La Poste using the form on this page, or otherwise communicating a report to Le Groupe La Poste, regarding vulnerabilities and errors, you agree to the following terms:

Le Groupe La Poste may use your report for any purpose deemed relevant by Le Groupe La Poste, including without limitation, for the purpose of correcting any vulnerabilities and errors that are reported and that Le Groupe La Poste deems to exist and to require correction. To the extent that you propose any changes and/or improvements to a Le Groupe La Poste product or service in your report, you assign to Le Groupe La Poste all use and ownership rights to such proposals.

You confirm to Le Groupe La Poste that:

• You have not exploited or used in any manner, and will not exploit or use in any manner (other than for the purposes of reporting to Le Groupe La Poste), the discovered vulnerabilities and/or errors;
• You have not engaged, and will not engage, in testing/research of systems with the intention of harming Le Groupe La Poste, its customers, employees, partners or suppliers;
• You have not used, misused, deleted, altered or destroyed, and will not use, misuse, delete, alter or destroy, any data that you have accessed or may be able to access in relation to the vulnerability and/or error discovered;
• You have not conducted, and will not conduct, social engineering, spamming, phishing, denial-of-service or resource-exhaustion attacks;
• You have not tested, and will not test, the physical security of any property, building, plant or factory of Le Groupe La Poste;
• You have not breached, and will not breach, any applicable laws in connection with your report and your interaction with Le Groupe La Poste product or service that lead to your report.
• You agree not to disclose to any third party any information related to your report, the vulnerabilities and/or errors reported, nor the fact that a vulnerability and/or errors has been reported to Le Groupe La Poste.
• Le Groupe La Poste does not guarantee that you will receive any response from Le Groupe La Poste related to your report. Le Groupe La Poste will only contact your regarding your report if Le Groupe La Poste deems it necessary.
• You agree that you are making your report without any expectation or requirement of reward or other benefit, financial or otherwise, for making such report, and without any expectation or requirement that the vulnerabilities and/or errors reported are corrected by Le Groupe La Poste.