Welcome.

No technology is perfect and 23andMe believes that working with skilled Security Researchers across the globe is crucial in identifying vulnerabilities in any technology. Thus, we encourage responsible disclosure of security vulnerabilities via our Bug Bounty Program described on this page.

We are excited for you to participate as a Security Researcher to identify potential vulnerabilities on our websites. If you believe you have found a security issue, we encourage you to notify us. We welcome working with you to resolve the issue promptly.

Ratings/Rewards:

For the initial prioritization/rating of findings, this program will use the Bugcrowd Vulnerability Rating Taxonomy. However, it is important to note that in some cases a vulnerability priority will be modified due to its likelihood or impact. In any instance where an issue is downgraded, a full, detailed explanation will be provided to the researcher - along with the opportunity to appeal, and make a case for a higher priority.

Scope and rewards

Program rules

This program follows Bugcrowd’s standard disclosure terms.

For any testing issues (such as broken credentials, inaccessible application, or Bugcrowd Ninja email problems), please email support@bugcrowd.com. We will address your issue as soon as possible.

This program does not offer financial or point-based rewards for P5 — Informational findings. Learn more about Bugcrowd’s VRT.