PLUANG TECHNOLOGIES PTE. LTD VULNERABILITY DISCLOSURE

The safety and security of our customers, their data, and the reliability of our products and services, are of utmost importance to Pluang Technologies Pte. Ltd and its affiliates (“Pluang Technologies Pte. Ltd ”). Therefore, we design and make our products and serv ices with the highest levels of security and reliability possible. Despite our best efforts, vulnerabilities and errors may still be present in our products and services.

Pluang Technologies Pte. Ltd Vulnerability Disclosure Policy

This policy describes Pluang Technologies Pte. Ltd’s approach to requesting and receiving reports related to potential vulnerabilities and errors in its products and services from those that interact with such products and services. Pluang Technologies Pte. Ltd highly appreciates the effort made by those who go to the time and effort (the reporting party) in identifying and reporting the vulnerability or error. Reporting of such vulnerabilities and errors will contribute to improving the security and reliability of our product and services.

SCOPE**

Every customer, user, researcher, partner and any other person that interacts with Pluang Technologies Pte. Ltd’s products and services is encouraged to report identified vulnerabilities and errors they identify in our products and services.

HOW TO SUBMIT VULNERABILITY OR ERROR

The preferred method for contacting Pluang Technologies Pte. Ltd regarding such vulnerabilities and errors is by using the form present on this page. Please note that supplying your contact information with your report is entirely voluntary and at your discretion. Participating in this vulnerability disclosure does not give you any right to intellectual property owned by Pluang Technologies Pte. Ltd or a third party.

WHAT WILL BE NEXT STEPS?

After your report is received, Pluang Technologies Pte. Ltd may make use of all reports that are submitted; both those submitted anonymously and those with contact information. If you do submit your contact information, Pluang Technologies Pte. Ltd may contact you to follow up with you for clarification purposes. Pluang Technologies Pte. Ltd will only use such information to get in touch with you regarding clarifying the details of your report, if that is necessary. Pluang Technologies Pte. Ltd does not guarantee that you will receive any response from Pluang Technologies Pte. Ltd related to your report. Otherwise, please visit Pluang Technologies Pte.Ltd’s general privacy policy to see how we respect the privacy of your personal data: https://pluang.com/privacy-policy

YOUR UNDERTAKINGS

• You have not exploited or used in any manner, and will not exploit or use in any manner (other than for the purposes of reporting to Pluang Technologies Pte. Ltd ), the discovered vulnerabilities and/or errors;
• You have not exploited or used in any manner, and will not exploit or use in any manner (other than for the purposes of reporting to Pluang Technologies Pte. Ltd ), the discovered vulnerabilities and/or errors;
• You have not engaged, and will not engage, in testing/research of systems with the intention of harming Pluang Technologies Pte. Ltd , its customers, employees, partners or suppliers;
• You have not used, misused, deleted, altered or destroyed, and will not use, misuse, delete, alter or destroy, any data that you have accessed or may be able to access in relation to the vulnerability and/or error discovered;
• You have not conducted, and will not conduct, social engineering, spamming, phishing, denial-of-service or resource-exhaustion attacks;
• You have not tested, and will not test, the physical security of any property, building, plant or factory of Pluang Technologies Pte. Ltd ;
• You have not breached, and will not breach, any applicable laws in connection with your report and your interaction with Pluang Technologies Pte. Ltd  product or service that lead to your report.
• We kindly ask you not to disclose to any third party any information related to your report, the vulnerabilities and/or errors reported, nor the fact that any vulnerabilities and/or errors have been reported to Pluang Technologies Pte. Ltd without first allowing Pluang Technologies Pte. Ltd a reasonable period of not less than 90 days to remediate the vulnerabilities/errors.
• You agree that you are making your report without any expectation or requirement of reward or other benefit, financial or otherwise, for making such report, and without any expectation or requirement that the vulnerabilities and/or errors reported are corrected by Pluang Technologies Pte. Ltd .

SAFE HARBOR

Pluang Technologies Pte. Ltd pledges not to initiate legal actions against customers, users, researchers, partners, and any other person as long as they adhere to this policy and: Engage in testing/research of systems without harming Pluang Technologies Pte. Ltd , its customers, employees or third parties;

• Do not use or alter data it might access during its discovery;
• Do not conduct social engineering, spam, or phishing attacks;
• Do not test the physical security of any property of Pluang Technologies Pte. Ltd or third parties;
• Comply with applicable laws (other than those that would result in claims by Pluang Technologies Pte. Ltd)