POLE EMPLOI Vulnerability Disclosure Policy

The safety and security of our customers’ data, and the reliability of our products and services, are of utmost importance to POLE EMPLOI. Therefore, we aim to design and make products and services with the highest levels of security and reliability. Despite our best efforts, due to the highly complex and sophisticated nature of our products and services, vulnerabilities and errors may still be present in our products and services.

This policy describes POLE EMPLOI’s approach to requesting and receiving reports related to potential vulnerabilities and errors in its products and services from those that interact with such products and services.

Customers, users, researchers, partners and any other person that interacts with POLE EMPLOI’s products and services are encouraged to report identified vulnerabilities and errors in said products and services.

The preferred method for contacting POLE EMPLOI regarding such vulnerabilities and errors is by using the form provided on this page.

POLE EMPLOI highly appreciates the efforts made by the reporting party in identifying vulnerabilities or errors. Reporting of such vulnerabilities and errors will contribute to improving the security and reliability of our products and services.

Please note that supplying your contact information with your report is entirely voluntary and at your discretion. POLE EMPLOI will make use of all reports that are submitted; both those submitted anonymously and those with contact information. If you do provide your contact information, POLE EMPLOI will only use such information to get in touch with you regarding clarifying the details of your report, if that is necessary. Otherwise, please refer to POLE EMPLOI’s general privacy policy to see how we respect the privacy of your personal data: https://www.pole-emploi.fr/informations/informations-legales-et-conditio/protection-des-donnees-personnel.html

By making a report to POLE EMPLOI using the form provided on this page, or otherwise communicating a report to POLE EMPLOI, regarding vulnerabilities and errors, you agree to the following terms:

POLE EMPLOI may use your report for any purpose deemed relevant by POLE EMPLOI, including, but not limited to correcting any vulnerabilities and errors that are reported and that POLE EMPLOI deems to exist and to require correction. To the extent that you propose any changes and/or improvements to a POLE EMPLOI product or service in your report, you sign over to POLE EMPLOI all use and ownership rights of said proposals.

You confirm to POLE EMPLOI that:

• You have not exploited or used in any manner, and will not exploit or use in any manner (other than for the purposes of reporting to POLE EMPLOI), the discovered vulnerabilities and/or errors;
• You have not engaged, and will not engage, in the testing of our systems with the intention of harming POLE EMPLOI, its customers, employees, partners or suppliers;
• You have not used, misused, deleted, altered or destroyed, and will not use, misuse, delete, alter or destroy, any data that you have accessed or may be able to access in relation to the vulnerability and/or error discovered;
• You have not conducted, and will not conduct, social engineering, spamming, phishing, denial-of-service or resource-exhaustion attacks;
• You have not tested, and will not test, the physical security of any POLE EMPLOI property or building;
• You have not breached, and will not breach, any applicable laws in connection with your report and your interaction with POLE EMPLOI's products or services that lead to your report.
• You agree not to disclose to any third party any information related to your report, the vulnerabilities and/or errors reported, nor the fact that vulnerabilities and/or errors have been reported to POLE EMPLOI.
• POLE EMPLOI does not guarantee that you will receive any response from POLE EMPLOI related to your report. POLE EMPLOI will only contact your regarding your report if POLE EMPLOI deems it necessary.
• You agree that you are making your report without any expectation or requirement of reward or other benefit, financial or otherwise, for making such a report, and without any expectation or requirement that the vulnerabilities and/or errors reported are corrected by POLE EMPLOI.