No technology is perfect, and we believe that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in Aspen, we encourage you to notify us. We welcome working with you to resolve the issue promptly.
Let us know as soon as possible upon discovery of a potential security issue,
and we'll make every effort to quickly resolve the issue.
Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.
Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.
At this time, we are not awarding bounties or cash rewards for reported vulnerabilities. However, researchers will earn HackerOne reputation based on the merit of reported vulnerabilities, which may help qualify them for private bug bounty programs in the future.
Please submit your security issue to Aspen via HackerOne. Please provide as much detail as you can (URLs, etc.) and the steps to reproduce the issue. We commit to responding to your report as soon as possible!
While researching, we'd like to ask you to refrain from:
⚠️ The following issue types are excluded from scope:
aspen.io's email infrastructure may not always follow all best practices to the letter, we ask you not to send us reports about missing best practices concerning email. However, reports of vulnerabilities are welcome.
Thank you for helping keep Aspen and our users safe!
Contact us if you want more information.