Windstream looks forward to working with the security community to find vulnerabilities in order to keep our businesses and customers safe.
Windstream will make a best effort to meet the following SLAs for hackers participating in our program:
| Type of Response | SLA in business days |
| ------------- | ------------- |
| First Response | 2 days |
| Time to Triage | 5 days |
| Time to Resolution | Depends on severity and complexity|
We'll try to keep you informed about our progress throughout the process.
Please do not discuss any reports (even resolved reports) outside of the program without express written consent from Windstream.
Follow HackerOne's disclosure guidelines.
Please provide detailed reports with reproducible steps. If the report is not detailed enough to reproduce the issue, the issue may not be marked as triaged.
Submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.
When duplicates occur, we only triage the first report that was received (provided that it can be fully reproduced).
Multiple vulnerabilities caused by one underlying issue will be treated as one valid report.
Social engineering (e.g. phishing, vishing, smishing) is prohibited.
Clickjacking on pages with no sensitive actions
Cross-Site Request Forgery (CSRF) on unauthenticated forms or forms with no sensitive actions
Attacks requiring MITM or physical access to a user's device.
Previously known vulnerable libraries without a working Proof of Concept.
Comma Separated Values (CSV) injection without demonstrating a vulnerability.
Missing best practices in SSL/TLS configuration.
Any activity that could lead to the disruption of our service (DoS).
Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS
Rate limiting or bruteforce issues on non-authentication endpoints
Missing best practices in Content Security Policy.
Missing HttpOnly or Secure flags on cookies
Missing email best practices (Invalid, incomplete or missing SPF/DKIM/DMARC records, etc.)
Vulnerabilities only affecting users of outdated or unpatched browsers [Less than 2 stable versions behind the latest released stable version]
Software version disclosure / Banner identification issues / Descriptive error messages or headers (e.g. stack traces, application or server errors).
Tabnabbing by redirecting browser tabs
Open redirect - unless an additional security impact can be demonstrated
Issues that require unlikely user interaction
Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.
Thank you for helping keep Windstream and our users safe!
|Scope Type||Scope Name|
This program have been found on Hackerone on 2022-07-14.