Ensuring the security of TomTom’s services and products is essential. If you
discover any vulnerability, please share your finding, so that we can address
it as quickly as possible.
- Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability, or deleting or modifying other people's data;
- Do not reveal the problem to others until it has been resolved;
- Do not use attacks on physical security, social engineering, distributed denial of service or spam;
- Do not attack TomTom personnel;
- Do not attack third-party applications, systems, or products
Do provide sufficient information to reproduce the problem, so we will be able
to resolve it as quickly as possible. Usually, the IP address or the URL of
the affected system and a description of the vulnerability will be sufficient,
but complex vulnerabilities may require further explanation.
What we promise
- We will respond to your report within five (5) business days with our evaluation of the report and an expected resolution date;
- If you have followed the instructions above, we will not take any legal action against you regarding the report;
- That your personal details and the content of your report will remain confidential. To confirm: we require your permission to share any of your personal details with third parties.
- Updates on steps we have taken toward resolving the problem.
- If you are the first to report a specific vulnerability, we will add you to our Hall of Fame below; and
- TomTom does not give bounties.
Out of Scope Vulnerabilities
When reporting vulnerabilities, please consider (1) attack
scenario/exploitability, and (2) security impact of the bug. The following
issues are considered out of scope:
- Clickjacking on pages with no sensitive actions.
- Unauthenticated/logout/login CSRF.
- Attacks requiring MITM or physical access to a user's device.
- Previously known vulnerable libraries without a working Proof of Concept.
- Comma Separated Values (CSV) injection without demonstrating a vulnerability.
- Missing best practices in SSL/TLS configuration.
- Rate-limiting/bruteforcing issues on endpoints not related to authentication
- Any activity that could lead to the disruption of our service (DoS).
- Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS
Thank you for your interest and help in protecting the security of TomTom’s
services and products.
Hall of Fame